Full-timeHotels & hospitality· Posted 29 Mar

Guest Service Agent, Airport Meet & Greet

Marina Bay SandsApply on company site

Salary

Not stated by the company

When

Full-time hours

Where

EWChangi AirportChangi Airport, Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will be the first friendly face guests see at Changi Airport, welcoming arrivals and bidding farewell to departures on behalf of Marina Bay Sands. This role suits someone who enjoys being around people, takes pride in their appearance, and can stay calm and helpful in a busy airport setting.

What you'll do

Welcome arriving guests warmly and give departing guests a fond send-off

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Greet every guest quickly, politely and with eye contact and a smile

Help with luggage at the Arrival Hall or stand by at the kerbside with a trolley for guests leaving

Chat with guests and offer help, looping in the relevant hotel operations team when needed

Support the transportation team at the airport so each guest feels valued and well looked after

Suggest and promote services across the integrated resort that match what the guest likes

Act as Command Centre coordinator, assigning jobs to make the best use of manpower and keeping ground ambassadors and drivers updated

Join the daily briefing to pick up property news and share updates with the team

Follow workplace safety and health guidelines

Keep up to date on property knowledge, major events and what's happening in town so you can make good recommendations

Good to know

Full-time role based at Changi Airport
Willing to work various shifts, including public holidays
Uniform and grooming standards apply

Requirements

Minimum GCE O/N Level
At least 1 year in a customer service role
Fluent in English
Well-groomed and presentable
Strong guest relations and communication skills
Keen eye for detail

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Marina Bay Sands

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Guest Service Agent, Airport Meet & Greet

About the role

What you'll do

Good to know

Requirements

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