InternshipOperations & management· Posted 15 Sept

Internship: Group Operations & Technology, Group Shared Services [January - May 2027]

OCBCApply on company site

Salary

Not stated by the company

When

To be confirmed

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This internship sits with Group Shared Services, supporting payment operations digitalisation at a large Singapore bank. You will join a collaborative team that designs and improves digital workflow solutions, working alongside Operations, Business Analysts, Technology teams and Project Managers. It suits a current student who is curious, organised and keen on banking operations and digital transformation.

What you'll do

Support the design and implementation of digital workflow solutions for the Payment Operations department
Help gather business requirements and understand user needs for product and workflow enhancements

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Analyse data and insights to support feature prioritisation and decision-making

Coordinate user acceptance testing activities and take part in hands-on testing

Support issue triaging and resolution with Operations users and Technology teams

Engage stakeholders across the region to understand workflow requirements and spot process improvement opportunities

Provide support on other digitalisation, workflow optimisation and project initiatives as assigned

Good to know

Internship runs January to May 2027
Based at OCBC Singapore
Learning objectives include exposure to product ownership, end-to-end digital product delivery, cross-functional collaboration, UAT and issue management, and data analysis
Development of problem-solving, project management, communication and stakeholder engagement skills

Requirements

Open to learning and feedback
Strong analytical and problem-solving skills
Organised and objective-driven
Excellent communication skills and able to work well with others
Basic data analytics skills using tools such as Excel and Python preferred
Interest in financial services, particularly banking operations and digital transformation

Benefits

Competitive base salary
Holistic, flexible benefits suite
Community initiatives
Industry-leading learning and professional development opportunities

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Internship: Group Operations & Technology, Group Shared Services [January - May 2027]

About the role

What you'll do

Good to know

Requirements

Benefits

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