Full-timeMarketing & comms· Posted 8 Oct

Regional MCC Data & Insights Manager

Richemont (Cartier and maisons)Apply on company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role is the analytical engine of the regional Marketing, Client & Communications function for a luxury Maison, based in Singapore and covering the SEAO region. You will be hands-on with data infrastructure, dashboards and reporting that support MCC decision-making, and you will suit someone who enjoys turning complex data into clear commercial insight while working across markets and functions.

What you'll do

Build and maintain performance dashboards and data trackers to create a single source of truth for SEAO
Standardise data collection processes and reporting templates across markets
Maintain data integrity across platforms and tools, working with HQ and market teams to close gaps

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Act as the regional point of contact for MCC data matters, coordinating with HQ on governance, tool integration and reporting standards

Prepare quantitative studies that translate insights into actionable recommendations and commercially grounded narratives

Apply advanced client data analysis to spot trends, predict behaviour and optimise strategies for client engagement, recruitment, retention and loyalty

Contribute directly to the annual Regional Action Plan

Act as a key user of MCC Data IT tools, defining enhancement requirements and taking part in user testing

Ensure compliance with Group and local data privacy rules such as GDPR and PDPA, and drive processes for data quality and accuracy

Strengthen the quality of the omnichannel client database across all touchpoints

Enhance client data capture tools and support extension of client digital platforms where applicable

Define and champion MCC data standards and best practices, partnering with markets to embed them in daily operations

Lead regular training sessions to raise proficiency in data tools and analytics

Foster a collaborative data intelligence community and a data-driven mindset across teams

Provide organisational and administrative support for Regional MCC community initiatives

Good to know

Full time role based in Singapore
Regional scope covering SEAO markets
Works closely with HQ and market teams in a matrixed, multi-market organisation

Requirements

Bachelor's degree in Data Science, Statistics, Marketing, Business Analytics or equivalent
5–7 years of experience in data analysis, marketing insights, business intelligence or a related analytical field
Experience with business intelligence and data visualisation tools such as Looker, Tableau or SAP Analytics Cloud
Familiarity with CRM platforms and marketing analytics tools
Advanced proficiency in Microsoft Excel
Strong communication skills, able to present complex data clearly to non-technical and senior audiences

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Richemont (Cartier and maisons)

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Regional MCC Data & Insights Manager

About the role

What you'll do

Good to know

Requirements

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