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Start
Not stated
Work mode
On-site
Experience
Some experience
About the role
This role is based at a hotel spa in Marina Bay, where you will deliver massage and body treatments to guests. You will be part of the spa team and report to a supervisor, and it suits a licensed therapist who is comfortable working with a range of guests and treatment styles.
What you'll do
Provide massage services using props and products
Provide body treatments such as scrubs, wraps and hydrotherapy
Assess guest needs and ask about contraindications like allergies, high blood pressure and pregnancy before starting
Keep up to date with current techniques and modalities in your field
Escort guests to and from treatment rooms
Set up your workstation, treatment room and drapes
Check in with guests often to keep them comfortable, safe and secure during the service
Promote and sell spa and salon services, including retail products
Clean, maintain and sterilise tools
Keep your workstation and treatment room clean throughout the shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of the shift
Keep to the day's time schedule
Handle inappropriate guest behaviour using company standard operating procedures, up to stopping a treatment and informing a supervisor or manager
Keep your skills and licensure current as required by regional rules
Report accidents, injuries and unsafe conditions to your manager, and complete safety training and certifications
Follow company policies and procedures, keep your uniform and appearance clean and professional, maintain confidentiality of proprietary information and protect company assets
Welcome and acknowledge guests per company standards, anticipate and address their service needs, and thank them sincerely
Speak clearly and professionally with others, and build positive working relationships
Stand, sit or walk for long periods, and grasp, turn and handle objects of different sizes and weights
Move, lift, carry, push, pull and place objects up to 10 pounds without help
Carry out other reasonable job duties as asked by supervisors
Good to know
Full-time position
Based at The Westin Singapore, 12 Marina View, Asia Square Tower 2
No supervisory experience is required
Requirements
State or regional massage licence
Technical, trade or vocational school degree preferred
At least 1 year of related work experience preferred
No supervisory experience needed
Able to stand, sit or walk for long periods
Able to lift and move objects up to 10 pounds without assistance
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