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Work mode
Hybrid
Experience
Experienced
About the role
This is a senior quality assurance role within the wealth client segment of a global bank, based in Singapore. You will lead control testing and monitoring activities to ensure processes meet internal and regulatory standards, and you will work closely with senior stakeholders across the business. The position suits an experienced risk or audit professional who is comfortable assessing complex controls and communicating findings to management.
What you'll do
Assess activities and processes against policies, standards and procedures to strengthen risk management quality
Conduct routine testing of internal activities and processes to ensure adherence to quality standards and identify risks or non-compliance
VP, Wealth Client Segment Control Testing Leader job at Citi, Singapore | WorkJio
Review stakeholder and client feedback and respond to quality assurance complaints or issues promptly
Support quality testing for business function quality control and transformation lead quality control after an activity or process is completed
Help develop and execute monitoring and testing for controls, including control design assessment and design of operational effectiveness for monitoring and testing tools
Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
Stay current with the latest quality assurance testing tools and strategies
Maintain a good understanding of the Citi Risk and Control framework and underlying risk fundamentals
Help teams involved in end-to-end monitoring of controls as defined in the Risk Management policy
Participate in the review and challenge process on the effective design and management of controls, including implementation, operation, control monitoring, handling deficiencies, and escalating issues for resolution
Support embedding of risk and control responsibilities within the Central Testing Utility
Take part in Control and Monitoring Design Assessment (CMDA) meetings and help draft procedures
Identify monitoring breaks and suggest enhancements
Assess risk when business decisions are made, considering the firm's reputation and safeguarding clients and assets, driving compliance with laws, rules and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Good to know
Hybrid working arrangement
Extensive on-the-job training and exposure to senior leaders, plus more traditional learning
Opportunity to volunteer and make a positive impact in the community
Requirements
Minimum 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution of controls
Proven experience in control-related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Benefits
Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Volunteerism opportunities
Support for growth and development
Resources to manage financial well-being
Apply on the company website
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