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Work mode
Hybrid
Experience
Experienced
About the role
This is a senior quality assurance and control testing role within the wealth client segment of a global bank, based in Singapore. You will be part of a team that assesses how well internal activities and processes meet policies, standards and procedures, helping to strengthen risk management quality. The position suits an experienced risk, compliance or audit professional who is comfortable working with senior stakeholders and managing multiple priorities.
What you'll do
Support assessment of activities and processes against policies, standards and procedures to strengthen risk management quality
Conduct routine testing of internal activities and processes to check adherence to quality standards and spot risk or non-compliance
VP, Wealth Client Segment Control Testing Leader job at Citi, Singapore | WorkJio
Review stakeholder and client feedback and respond to quality assurance complaints or issues promptly
Support quality testing for business function quality control and transformation lead quality control after an activity or process is completed
Help develop and execute monitoring and testing for controls, including control design assessment, design of operational effectiveness for monitoring and testing tools, and monitoring/testing design assessment
Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
Keep up to date with the latest quality assurance testing tools and strategies
Understand the bank's risk and control framework and underlying risk fundamentals
Help teams involved in end-to-end monitoring of controls as defined in risk management policy
Participate in review and challenge on effective design and management of controls, including implementation, control monitoring, handling deficiencies and escalating issues
Support embedding of risk and control responsibilities within the Central Testing Utility
Take part in Control & Monitoring Design Assessment (CMDA) meetings and help draft procedures
Identify monitoring breaks and suggest enhancements
Assess risk when business decisions are made, considering the firm's reputation and safeguarding clients and assets, driving compliance with laws, rules and regulations, adhering to policy, applying sound ethical judgment, escalating and reporting control issues transparently, and supervising team activity to create accountability
Good to know
Hybrid working arrangement
Extensive on-the-job training and exposure to senior leaders, plus more traditional learning
Volunteerism opportunities to give back to the community
Requirements
Minimum 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in financial services
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution of controls
Proven experience in control-related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Benefits
Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Volunteerism opportunities
Apply on the company website
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