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Start
Not stated
Work mode
On-site
Experience
Some experience
About the role
You will join the Medical Records Office team to process medical report applications and handle enquiries from phone, email and walk-in channels. You will sort and scan medical records, and retrieve physical records from the store. You may also be activated to work on Saturdays for department projects lasting 2 to 3 years. Other duties may be assigned by the department.
Requirements
Diploma or A-level qualification, or relevant work experience
Proficient in verbal and written communication
Good at managing emails and drafting replies to external customers
Comfortable communicating with internal and external customers by phone and face-to-face
Knowledge of Microsoft Office applications such as Excel or Word
Comfortable learning IT software applications such as NGEMR, SAP, and MRMS
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