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Start
Not stated
Work mode
On-site
Experience
Some experience
About the role
You will be part of the breakfast service team at Holiday Inn Express Singapore Serangoon, helping guests start their day smoothly. The role suits someone friendly, reliable and keen to learn, who enjoys interacting with people and keeping things tidy.
What you'll do
Welcome and acknowledge guests in a timely, friendly and efficient way
Clear tables and get them ready for the next guests
Refresh food and beverages in The Great Room
Complete closing duties such as storing reusable food, breaking down goods, and cleaning equipment and areas
Take responsibility for making sure guests have a positive experience
Answer guest enquiries simply and practically, following brand standards
Handle guest complaints appropriately or refer them to Duty Managers
Handle special needs and requests from guests reliably
Follow brand standards, behaviours and hallmarks, including IHG Rewards Club member recognition
Clean and organise guest areas and pick up debris in public areas
Keep up to date with local knowledge to improve the guest experience
Carry out other reasonable duties assigned by the Duty Manager, Assistant Rooms Division Manager, Operations Manager or General Manager
Good to know
Location: 270 Jalan Besar, Singapore 209019
Requirements
Minimum high school or secondary education
Great communication skills
Basic computer literacy
Positive and keen to learn attitude
Proficient in written and spoken English
Apply on the company website
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