Full-timeTech & engineering· Posted 23 Jul

AgentOps Engineer - AI Managed Services

AccentureFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will keep enterprise AI agents and copilots running reliably in production, working within a managed services team that supports AI solutions after they go live. This role suits someone with a DevOps, SRE or production operations background who enjoys monitoring, automation and continuous improvement.

What you'll do

Operate, monitor and support AI agents, copilots and agentic managed services platforms in production
Design and implement observability, monitoring, incident response, release management and operational support frameworks
Track agent accuracy, latency, availability, exception rates, user feedback, token consumption and operational performance
Manage prompt, workflow and agent releases, including rollback strategies, production controls and readiness checks
Support AI FinOps through usage tracking, cost visibility, performance optimization and consumption reporting
Develop operational runbooks, reliability standards and lifecycle controls for scalable, supportable AI services
Work with Agentic Engineers, AI Quality Engineers, Solution Architects and AMS teams to improve reliability, security and cost efficiency

Good to know

Based in Singapore
Full time position

Requirements

Proven experience in DevOps, Site Reliability Engineering or production operations
Experience with monitoring, observability and operational support tools
Experience managing incidents, releases, production support and service operations
Strong understanding of reliability, performance, automation and operational excellence
Excellent problem-solving and stakeholder management skills

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Listing ID 3785·

Accenture

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AgentOps Engineer - AI Managed Services

About the role

What you'll do

Good to know

Requirements

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