Full-timeSales & promoters· Posted 29 Sept

Assistant Manager, Category Management & Business Development, iShopChangi

Changi Airport GroupFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits in the Business Development Team for iShopChangi, focused on the beauty and wellness category. You will grow the category through merchant acquisition and account management, working closely with marketing and operations colleagues. It suits someone with a strong interest in eCommerce and omni-channel retail who enjoys building partnerships and spotting commercial opportunities.

What you'll do

Lead merchant acquisition, including prospecting, negotiating and developing promotions
Own merchant onboarding through to contracting or renewals, then hand over to Operations for day-to-day support

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Manage sales targets for assigned merchants and act as their main point of contact

Review merchant performance and work with them on new business ideas such as range expansion, marketing and partnerships

Build and maintain relationships with merchants to support long-term partnerships

Analyse merchant-level performance and support monthly business reporting

Resolve merchant operations issues involving publication, orders, logistics and payments

Work cross-functionally with Marketing, Operations and Product teams on commercial initiatives and campaigns

Manage merchant-level profitability through margin negotiations, promotions and campaign monetization

Identify new commercial opportunities and business initiatives to grow sales

Support ad hoc projects, including secretariat, coordinator or project lead duties

Contribute to team engagement and organisational initiatives, and take on other assigned duties

Good to know

Location: Singapore
Performance is measured on category management performance, sales performance, merchant and brand acquisition, product range expansion, first-to-launch or exclusive brands, products or concepts, merchant satisfaction, and new business development ideas and implementations

Requirements

Degree holder
At least 4–6 years of relevant experience
Merchandising, eCommerce and/or marketplace experience
Strong industry networks and contacts preferred
Good written communication and presentation skills

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Changi Airport Group

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Assistant Manager, Category Management & Business Development, iShopChangi

About the role

What you'll do

Good to know

Requirements

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