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Experienced
About the role
This role leads the product strategy and commercial growth of managed services, technology solutions and platforms for enterprise customers. You will own the portfolio end to end, from roadmap and platformisation through to pricing, partnerships and adoption, working closely with engineering, operations, sales and finance teams. It suits an experienced product or commercial leader from telecommunications, ICT or enterprise networking who is comfortable driving transformation at scale.
What you'll do
Develop and execute the managed services, technology solutions and platforms strategy and roadmap in line with company growth objectives
Own the end-to-end lifecycle of managed CPE, WiFi, LAN/switching, IoT, sustainability and related technology solutions
Lead development and commercialisation of technology solutions for enterprise networking, digital infrastructure, automation and sustainability
Translate customer and market requirements into scalable, repeatable and commercially viable solutions
Evaluate emerging technologies and incorporate AI, automation, analytics, APIs and orchestration into the portfolio
Define and drive the platformisation strategy, moving from bespoke solutions towards common, modular and scalable service platforms
Develop common capabilities across service orchestration, provisioning, monitoring, assurance, analytics, reporting and customer self-service
Champion an API-first and automation-led approach across network, cloud, operational and customer-facing systems
Drive adoption of AI and intelligent automation to improve service assurance, proactive management and operational efficiency
Establish reusable service components and standardised architectures to speed up launch and scaling of new managed services
Work with operations and engineering to simplify service delivery and improve cost-to-serve through platform consolidation and automation
Develop managed service propositions combining connectivity, network infrastructure, technology platforms, automation and operational services
Develop new propositions around sustainability, energy efficiency and intelligent infrastructure
Ensure solutions are designed for scalability, security, interoperability and operational efficiency
Act as a subject matter leader on platform-based managed services, intelligent networking, automation and sustainability
Develop and manage strategic partnerships with technology vendors, service providers, system integrators, application developers and ecosystem partners
Identify opportunitie
Requirements
Bachelor's degree in Business, Engineering, Information Technology, Telecommunications or a related discipline
10–15 years of experience in telecommunications, ICT, enterprise networking, technology solutions, digital platforms or managed services
Strong understanding of enterprise networking technologies including CPE, LAN, WiFi, switching, network management, orchestration and service assurance
Experience developing and commercialising technology solutions, managed services and/or digital platforms
Good understanding of platform architecture, APIs, automation, orchestration, analytics and AI-enabled operations
Strong commercial acumen with experience in business cases, pricing, revenue management and portfolio profitability
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