Full-timeTech & engineering· Posted 22 Sept

Associate Engineer (ATO-voice)

SingtelFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits with the Voice Access network team, supporting and maintaining telecommunications infrastructure so that reliability and business targets are met. It suits someone with a NITEC or Diploma background who is comfortable with Linux and enjoys hands-on fault finding in a 24x7 operations setting.

What you'll do

Support and troubleshoot Voice Access network infrastructure to meet reliability and business targets
Carry out fault diagnosis, troubleshooting and resolution, and support project implementation and network upgrades
Work with Transmission and other cross-functional teams to investigate and resolve network issues promptly
Handle and respond to 24x7 business-as-usual operational requests from internal stakeholders while meeting service level commitments

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Support, maintain and administer telecommunications and IT equipment for optimal performance and availability

Take part in standby and on-call duties, including after-hours activations and critical incidents

Keep operational documentation up to date and follow established processes and procedures

Carry out any other duties assigned by the Manager

Good to know

Role involves standby and on-call duties, including after-hours activations and critical incidents
24x7 business-as-usual operational support is required

Requirements

NITEC or Diploma qualification
CCNA certification is an added advantage
Working knowledge of Linux operating systems and administration
Strong troubleshooting and problem-solving skills
Able to work independently and within a team
Good communication and stakeholder management skills

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Associate Engineer (ATO-voice)

About the role

What you'll do

Good to know

Requirements

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