Full-timeTech & engineering· Posted 9 Sept

Associate Engineer

SingtelFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: Hybrid
Experience: Some experience

About the role

This role sits within a technical team that handles the mobile core infrastructure behind Singtel Mobile's networks and value-added systems, including advanced 5G services. You would be involved in configuring, implementing, testing and keeping these platforms running day to day. It suits an engineering-minded person who enjoys hands-on network work and is comfortable with on-call responsibilities.

What you'll do

Keep mobile PNF, VNF and CNF platforms running optimally and migrate systems from legacy PNF and VNF setups to CNF-based infrastructure.
Handle change management for the mobile data network, including patch loading, software and hardware upgrades, and configuration changes on core elements such as MME, SGW/PGW, DNS, AMF, SMF, UPF, LPG and NRF in a hybrid environment supporting 4G and 5G.
Set up new corporate APN/DNN provisioning configurations and update existing corporate services as enterprise needs evolve.

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Work on network and service automation, including testing and rolling out new mobile products and services.

Carry out upgrade and patch work outside normal working hours when it could disrupt mobile services.

Be on 24/7 standby alert to handle unplanned faults and service degradation on mobile data core network elements including MME, SGW/PGW, DNS, AMF, SMF, UPF, LPG, NRF, DEA, GTP-Proxy, SCP and SEPP.

Troubleshoot software and hardware faults on network nodes and perform root cause failure analysis.

Coordinate with system vendors on delivery, testing and timely implementation of new software, hardware and patches.

Create and maintain engineering test documentation and guidelines for system functional and mobile services testing.

Perform disaster recovery activities quickly during service disruptions to minimise downtime and revenue loss.

Provide engineering expertise to Planning and Product Marketing for technical feasibility studies and trials of new products and services.

Ensure mobile data (packet switched) services maintain high quality and performance with minimal disruption.

Review existing system acceptance testing practices and processes, and introduce preventive or optimised measures to improve network quality and resilience proactively.

Good to know

The role requires working outside normal hours for upgrades and patch loading, plus 24/7 standby alert.
Location is Singapore.

Requirements

Good engineering diploma, preferably in wireless data communications
Team player with strong communication, organisational and interpersonal skills
Able to work independently
Good analytical and systematic troubleshooting skills for technical fault isolation and rectification
Self-driven and keen to adopt new technology and improve customer experience
Strong interest in system and process automation, with knowledge of tools such as Ansible, Resolve, UI Patch and RPA

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Associate Engineer

About the role

What you'll do

Good to know

Requirements

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