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Start
Not stated
Work mode
On-site
Experience
Some experience
About the role
This role sits within the Marketing Planning division, supporting loyalty programme operations with a mix of finance, admin and IT coordination work. It suits a meticulous, organised diploma holder who is comfortable juggling budgets, invoices and system access tasks. Fresh diploma graduates with strong learning ability are welcome to apply.
What you'll do
Raise system requests for new software installation or PC support
Arrange system access for department colleagues
Coordinate the annual user ID access recertification exercise
Coordinate the annual Physical Assets Verification
Handle annual verification of asset renewal and software licences
Support the mass computer refresh exercise every three years
Coordinate annual budget planning
Coordinate budget overrun and forecasting reports to Finance and assist with virement
Handle Capital Annual Budget and raise necessary forms
Provide monthly budget expense (BCS) updates to department managers
Submit monthly recharge (SQAD2) reports to Finance
Prepare month-end accruals and budget versus expenditure reports for Finance
Raise and track third party invoices for verification and approval
Liaise with Finance on customer debtor billing codes for billings, payments and invoices
Raise invoices to vendors (eIPR) and partners by email
Liaise with loyalty database tech for billing reports
Investigate frequent flyer programme fraud and liaise with business partners, frontliners and loyalty partners
Serve notice to websites advertising sale or purchase of KrisFlyer miles or misuse of SIA logo or information
Facilitate recovery of losses for confirmed fraudulent cases
Monitor the section electronic mailbox
Act on identified KrisFlyer accounts in the loyalty database, such as account normalisation and suspending blacklisted members
Run daily QM reports and check for suspect non-air redemptions
Manage audit test production accounts
Assist with testing of automation projects
Good to know
Based in Singapore
Requirements
Diploma in Business, Finance or IT
Fresh diploma holders with strong learning ability and good aptitude considered
Meticulous with attention to detail
Organised and analytical
Excellent verbal and written communication skills
Process oriented and outcome driven
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