Full-timeHotels & hospitality· Posted 25 Mar

Bell Captain / Bellboy - InterContinental Singapore Robertson Quay

IHG Hotels & ResortsFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

TEHavelock1 Nanson Road, Singapore 238909

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will join the concierge team at InterContinental Singapore Robertson Quay, acting as a hotel ambassador who delivers a luxury experience for guests. This role suits someone with a service mindset who enjoys greeting people and sharing local knowledge.

What you'll do

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Be attentive to guests and respond to their requests accurately and promptly

Anticipate what guests need before they ask

Keep your product and local knowledge strong so it improves the guest experience

Greet guests warmly and helpfully, and try to learn and use their names

Stay informed about the day's events and daily hotel activities

Know the local area well, including its history, attractions, special events and directions to key places

Keep the Bell Service area, hotel entrance and storage area clean, tidy and free of litter

Welcome guests at the main entrance with a greeting suited to the time of day, noting repeat guests and IHG Rewards Club and Ambassador members

Good to know

5-day work week
Duty meal provided
Birthday off
Learning and development opportunities
Medical, dental, optical and health screening benefits
Insurance coverage
Special employee rates at IHG hotels worldwide

Requirements

High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
6 months' experience in guest service or customer service, or an equivalent combination of education and experience
Strong communication skills for interacting with customers, employees and third parties
Able to read and write English

Benefits

5-day work week
Duty meal
Birthday off
Learning and development opportunities
Medical benefit
Dental, optical and health screening benefit

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IHG Hotels & Resorts

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Bell Captain / Bellboy - InterContinental Singapore Robertson Quay

About the role

What you'll do

Good to know

Requirements

Benefits

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