Full-timeHotels & hospitality· Posted 18 Mar

Bellhop

CapitaLandFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role is based with CapitaLand Group, a major real estate company headquartered in Singapore, working at a hotel property. You would be the first point of contact for arriving guests, helping them feel looked after from the moment they walk in. It suits someone who enjoys being on their feet, meeting people and keeping things running smoothly in a busy lobby.

What you'll do

Greet guests warmly and create a good first impression
Help with luggage at check-in and check-out, moving and storing it safely
Share information and suggestions about hotel facilities and nearby attractions
Handle guest questions and help arrange transport and bookings
Manage special requests and keep the luggage storage area tidy
Keep the lobby clean and stocked with supplies
Walk guests to their rooms and explain amenities and emergency procedures

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Work with other hotel departments to keep guest experiences smooth

Pass guest requests to the right staff and keep an eye on security

Deliver packages and take on other duties when needed

Good to know

The role requires physical fitness for lifting heavy items and working in different weather conditions
A professional appearance and strong customer service manner are expected

Requirements

Physically fit enough to lift heavy items
Comfortable working in various weather conditions
Strong customer service skills
Able to anticipate what guests need
Maintains a professional appearance

Benefits

Flexible benefits with comprehensive medical coverage for self and family
Training and development opportunities
Subsidised rates at Ascott serviced residences
Strong advocate of staff volunteerism
Wellness programmes

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CapitaLand

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Bellhop

About the role

What you'll do

Good to know

Requirements

Benefits

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