ContractFinance & accounting· Posted 7 Oct

Business Banking Service Manager (12 months contract)– Emerging Business Customer…

OCBCApply on company site

Salary

Not stated by the company

When

To be confirmed

Where

Singapore

Apply on company site

How well do you match? See it now →

Free with a WorkJio account: we compare your profile with this job and show what you already meet.

Share with a friend

Start: Not stated
Work mode: On-site
Experience: No experience needed

About the role

This role sits with the Emerging Business Customer Service Unit and is based at the Centre Branch, where you will look after walk-in corporate customers from small businesses. It suits someone who enjoys front-line service, can pick up a wide range of banking products quickly, and is comfortable working with some independence.

What you'll do

Support the hotline, branches and operations teams for Emerging Business
Handle customer queries and updates on accounts and facilities in a professional way
Carry out document checks and approve exceptions on corporate customer transactions

Know someone for this? Share it

WhatsApp Telegram Facebook LinkedIn

Run enhanced screening and KYC due diligence during account reviews and trigger events

Work with internal partners on workflows that support customers

Review customer accounts and transactions in line with internal procedures and regulatory guidelines

Spot opportunities to improve processes and work with stakeholders to lift operational efficiency and customer experience

Good to know

12-month contract
Based at the Centre Branch in Singapore
Reports into the Customer Service Unit within Emerging Business
On-the-job training provided with close guidance from the Team Leader or an experienced Service Manager

Requirements

Confident and presentable, with strong written and verbal communication
Bilingual preferred
Able to work independently and under pressure
Able to retain a large amount of product and service knowledge
Customer excellence mindset focused on satisfaction and service quality
Effective team player who shows initiative

Benefits

Competitive base salary
Holistic, flexible benefits suite
Community initiatives
Learning and professional development opportunities

Jio can write this application for you

Jio reads this job and your profile, then writes a short letter in your words. You read it, change anything, and send it yourself. Nothing is sent until you say so.

Apply on the company website

You will leave WorkJio. Never pay a fee or share your Singpass password, OTP or bank log-ins to apply.

Open application

Listed from OCBC’s own careers page and not yet verified by WorkJio. You apply on the company’s site. See all their roles.

Is this your company? Roles that show a salary rank higher on WorkJio. Claim or remove this listing

Business Banking Service Manager (12 months contract)– Emerging Business Customer…

About the role

What you'll do

Good to know

Requirements

Benefits

More jobs like this

Associate/Senior Associate (12 months contract), Public Market Cash (Front Office Support)

Temporary Finance Executive (6-Month Contract)

Senior Associate Executive, Finance Operations (6 Months Contract)

Trade Finance Operations Officer (1yr contract)

Associate/Senior Associate (12 months contract), Employee Tax & Payroll

Risk & Compliance Manager, PFA (1 Year Contract)