Full-timeFinance & accounting· Posted 4 Oct

Client Account Services Manager, Maintenance (Manager/ AVP)

OCBCFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits within Client Account Services Maintenance at Bank of Singapore, supporting Relationship Managers across all locations through the account lifecycle. You will handle client static data upkeep, document reviews and periodic review support, working closely with Front Office, Compliance and cross-functional Operations teams. It suits someone meticulous and detail-oriented who can manage complexity and work with minimal direction.

What you'll do

Review documents and update systems for post-onboarding maintenance requests from clients or Periodic KYC Reviews
Process Front Office documentation accurately and on time, meeting internal quality standards

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Run sanity checks on the Periodic Review list and prepare outstanding document lists for Front Office distribution

Update client static data in the bank's core system promptly

Liaise with Relationship Managers and Marketing Assistants on periodic review and maintenance case status

Handle queries, exceptions and investigation matters

Monitor account exceptions and deviations to keep processes compliant with bank policies

Escalate and follow up with stakeholders in a timely manner

Keep up to date with risks and controls and ensure processes stay aligned

Take on new tasks as required by the business

Good to know

Full-time position based at BOS Singapore

Requirements

At least 3-4 years of experience in banking operations, preferably private banking account services
Meticulous and detail-oriented, able to handle complexity
Able to work effectively within a team
Maintains positive working relationships with colleagues across sections and divisions
Working knowledge of MS Word, Excel and PowerPoint
Able to work independently with minimal direction

Benefits

Attractive remuneration package
Non-financial benefits
Opportunities to develop potential within OCBC Group's global network

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Client Account Services Manager, Maintenance (Manager/ AVP)

About the role

What you'll do

Good to know

Requirements

Benefits

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