Full-timeFinance & accounting· Posted 3 Sept

Corporate Transformation Director

ManulifeFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This is a senior leadership position within an international financial services organisation, reporting to the Chief Transformation Officer. The role drives strategic change across insurance business functions and suits an experienced transformation professional who can operate in a complex, fast-moving environment.

What you'll do

Partner with senior leaders to turn enterprise strategy into actionable roadmaps and initiatives
Lead cross-functional programmes that deliver measurable business outcomes such as operational efficiency, customer-centricity and innovation
Provide subject matter expertise, industry best practices and thought leadership for transformation initiatives
Research key market, product, business and technology trends and conduct ongoing analysis to support decisions and identify growth opportunities

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Identify and implement process optimisation and automation opportunities across functions

Design and implement scalable solutions using lean, agile and design thinking methods to improve distributor, customer and employee experiences

Champion a change mindset and foster agility, innovation and continuous improvement

Develop and execute change management strategies to ensure adoption and sustainability of initiatives

Establish KPIs and success metrics to track progress and impact

Ensure timely delivery of transformation programmes with clear ROI and stakeholder alignment

Build relationships with internal and external stakeholders to encourage collaboration and buy-in

Act as a trusted advisor to business leaders, providing insights and recommendations

Ensure project objectives align with strategic priorities and portfolio goals, validating scope and outcomes during intake and planning

Escalate risks and issues that may affect delivery or strategic outcomes, and collaborate on mitigation and contingency planning

Ensure consistent messaging and updates across stakeholder groups and influence communication and engagement strategies

Good to know

Reports to the Chief Transformation Officer
Role is based in Singapore
Flexible working environment with a focus on well-being and inclusion
Support for learning, growth and career development
Part of a global team

Requirements

Deep understanding of insurance business models, distribution, operations and regulatory environments
Experience across multiple functions such as underwriting, claims, distribution and customer service
Proven track record leading large-scale transformation programmes with hands-on complex programme management
Strong background in process re-engineering, digital enablement and operational improvement
Strong problem-solving skills and ability to translate strategy into execution
Data-driven decision-making and performance measurement

Benefits

Learning and career growth support
Flexible environment with well-being and inclusion focus
Part of a global team

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Manulife

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Corporate Transformation Director

About the role

What you'll do

Good to know

Requirements

Benefits

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