Customer Relations (Admin) Manager

About the role

Lead office operations, governance, procurement, records management, and executive administrative support services. Plan and coordinate company and internal management meetings, including Board and subcommittee meetings, and take accurate minutes. Maintain a minutes repository and central records in line with records management and audit-readiness standards. Supervise and coach an administrative team, managing scheduling, workload distribution, and performance. Oversee procurement activities, vendor contracts, and the administrative operating budget. Ensure administrative practices comply with company policies and statutory requirements.

Requirements

• Diploma or Degree in Business Administration, Management, Public Administration, or related discipline
• Minimum 5–8 years of relevant experience in office administration, executive support, office management, or corporate services
• Proven experience in formal minute-taking for management, committee, or executive-level meetings
• Experience supervising administrative teams and managing external vendors and service providers
• Working knowledge of procurement processes, records management, budgeting, and administrative governance

Benefits

• Career development and promote-from-within culture
• Flexible and agile work environment
• Comprehensive employee benefits program
• Commitment to Diversity and Inclusion