ContractCustomer service· Posted 4 Sept

Customer Service Officer, SUSS Academy (Temp)

SUSSFrom company site

Salary

Not stated by the company

When

To be confirmed

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This temporary role supports the SUSS Academy hotline, handling incoming calls and related admin tasks. It suits someone who is polite on the phone, accurate with details, and comfortable escalating issues when needed.

What you'll do

Answer incoming hotline calls in a professional and courteous manner
Listen to callers' enquiries, concerns, or requests and obtain relevant information
Record caller details and case information accurately in the designated system or log sheet
Escalate urgent or complex matters to the appropriate staff member
Support other ad hoc administrative duties assigned by supervisors

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Listing ID 3887·

SUSS

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Customer Service Officer, SUSS Academy (Temp)

About the role

What you'll do

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