Full-timeFinance & accounting· Posted 30 Sept

Director, Client Consulting - Global Clients & Acquirers

VisaFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role leads consulting engagements for Visa's consulting division, working with card issuers, acquirers and merchants across Singapore, Malaysia and Thailand. You will be part of the Global Clients & Acquirers team and report to the Head of VCA GCA. It suits someone with deep consulting and payments experience who enjoys solving strategic business problems with data.

What you'll do

Use Visa and external data to analyse client needs and spot consulting opportunities with key clients
Develop project pitches and win new consulting work and repeat engagements through consultative selling
Deliver consulting projects, resolve complex strategic problems and manage project structures, budgets, paperwork and external consultants

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Build relationships with Global Clients & Acquirers, optimise client performance and implement recommendations in customer lifecycle management and new product launches

Work with other Visa teams to bring holistic solutions using value-added services from Marketing, Products and Risk

Develop propositions with Client Relationship Managers, promote solutions to external clients and deliver engagements

Grow and improve profitability across clients' payment business through portfolio management and segment expansion

Support the Singapore VCA team with strategy, reporting and operations

Good to know

At least 3 days in office per week, confirmed by the hiring manager

Requirements

12+ years work experience with a Bachelor's degree, or 8+ years with an Advanced degree, or 3+ years with a PhD
Experience designing and managing client consulting solutions
Experience analysing client journeys and developing client experience strategies
Experience partnering with cross-functional teams to deliver scalable solutions
Experience resolving client issues and developing long-term business strategies
Experience in business development and supporting sales goals

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Director, Client Consulting - Global Clients & Acquirers

About the role

What you'll do

Good to know

Requirements

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