Director, Data Center Operations

About the role

Lead and develop high-performing teams across multiple data center sites, including coaching, recruiting, and succession planning. Own operational performance, budgeting, forecasting, and capital planning for a portfolio of mission-critical facilities. Provide technical leadership across critical facilities, customer operations, security, and site support functions, ensuring reliable electrical, mechanical, cooling, and power infrastructure in a 24x7 environment. Lead major incident response, risk management, and corrective action programs. Build trusted relationships with customers, vendors, and regulators, and act as senior escalation point for strategic customers and critical events.

Requirements

• Bachelor's degree in Engineering, Facilities Management, Operations Management, Business Management, or related field
• 15+ years experience in data center operations, critical facilities, or mission-critical environments
• Proven experience leading large, multi-disciplinary operational teams across multiple sites
• Demonstrated success developing leaders and building high-performing teams
• Strong business and financial acumen including budgets, capital investments, forecasting, and strategic planning
• Deep technical knowledge of critical infrastructure including electrical, mechanical, cooling, and power systems