Director, Subscription and Loyalty

About the role

You will own the subscription program's P&L across 14 markets in Europe and APAC, covering subscriber growth, retention, topline and profitability. You will set the long-term strategic vision for subscription as a growth pillar and translate it into short-, mid- and long-term initiatives for business and product teams. You will build, lead and develop a multi-layered team including managers, and partner with Product, Pricing, Commercial, Marketing, Quick Commerce and country Managing Directors. You will identify, test and scale high-impact growth initiatives through analysis and experimentation, and present performance and recommendations to senior leadership.

Requirements

• 10+ years in top-tier management consulting, strategy, high-growth technology, investment banking, private equity or FMCG
• Substantial track record in subscriptions, loyalty, membership or consumer growth businesses
• Proven experience building and leading multi-layered teams including managers
• Advanced Excel/Google Sheets required; SQL strongly preferred
• Strong commercial and analytical fluency owning P&Ls and ROI-based investment decisions
• Outstanding executive communication and stakeholder management skills