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Full-time Tech & engineering · Posted 4 Sept
EBG CRM / OM Domain Owner S StarHub From company site
Salary
Not stated by the company
Start Not stated
Work mode On-site
Experience Experienced About the role This role owns and governs the enterprise middleware and integration ecosystem at StarHub, providing a common technology umbrella for integrations that connect BTS and non-BTS systems. You will give product ownership and governance for middleware, integration, orchestration and automation platforms including Workato and UiPath. It suits an experienced technology professional who can set standards, manage vendors and drive reuse across a large organisation.
What you'll do Own the enterprise middleware and integration platform portfolio across BTS and the wider technology ecosystem Set platform ownership, governance and operating standards for middleware, integration, orchestration and automation Keep integrations across BTS and non-BTS systems visible, governed and managed under one enterprise framework Know someone for this? Share it
EBG CRM / OM Domain Owner job at StarHub, Singapore | WorkJio
Drive adoption of reusable integration patterns to cut duplication, manual effort and point-to-point solutions
Define platform roadmaps, investment priorities and lifecycle strategies aligned to modernisation, automation and AI goals
Partner with application, architecture, data, infrastructure, identity, cybersecurity and service management teams
Optimise platform utilisation, licensing, vendor performance and total cost of ownership
Own the product lifecycle for middleware, integration, orchestration and automation platforms
Maintain an enterprise view of platforms, major interfaces, workflows, automations and dependencies
Establish standards and guardrails for APIs, application-to-application integration, workflow orchestration, event-driven integration and automation
Govern new integration demand to prevent uncontrolled point-to-point development and technology sprawl
Ensure designs comply with architecture, cybersecurity, identity, data protection, resilience and operational support requirements
Provide the governance umbrella for integrations across BTS domains and those originating outside BTS
Identify integration ownership gaps and establish accountable owners for interfaces crossing boundaries
Coordinate resolution of cross-platform integration risks, dependencies and service issues
Govern enterprise use of automation platforms such as UiPath for sustainable, reusable adoption
Identify opportunities to remove repetitive manual work through integration, workflow automation and orchestration
Assess automation opportunities based on business value, complexity, risk, scalability and maintainability
Develop and maintain the middleware and integration product roadmap and backlog
Prioritise platform enhancements, migrations, rationalisation and decommissioning based on enterprise demand and value
Manage platform dependencies, risks, releases and delivery priorities
Build business cases for material investments and track measurable value realisation
Manage strategic relationships with middleware, integration and automation vendors and delivery partners
Lead platform licensing, consumption, capacity Requirements 7-10 years of experience in enterprise integration, middleware, automation, product management or technology transformation Proven experience managing enterprise integration or automation platforms in a complex organisation Strong understanding of APIs, middleware, workflow orchestration, event-driven integration, system-to-system connectivity and RPA Experience with platforms such as Workato, UiPath, MuleSoft, Boomi, ServiceNow IntegrationHub or equivalent technologies Apply on the company website
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