Full-timeMarketing & comms· Posted 8 Sept

Ebiz and Client Engagement Executive

ChanelFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You'll join the Fragrance & Beauty Marketing team for a luxury house in Singapore, supporting client experiences across CRM and e-business. The role sits between Marketing, Retail, Communications and regional teams, turning campaigns into smooth client journeys. It suits someone with retail or agency background who enjoys a fast-moving luxury environment.

What you'll do

Prepare briefs and assets for monthly CRM communication campaigns
Help roll out CRM projects and client journeys, including reactivation and engagement communications
Support Salesforce automation campaigns for monthly launches, in-store campaigns and podium activations
Assist with CRM setup and activation for client events such as workshops and in-store events

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Take charge of timely replenishment of CRM gifts for retail stores

Support digital marketing content updates, including translations across the three Fragrance & Beauty axes

Coordinate banner, PDP and content updates

Work with global and regional teams to keep campaign go-live on the website prompt and accurate

Support campaign assets, website content, CRM journeys, event recruitment and retail activations

Good to know

Reporting to the Assistant E-Business and Client Engagement Manager
CRM roll-out covers touchpoints like EDM and SMS, and channels including local market, travel retail and export markets
Work spans online and offline touchpoints

Requirements

At least 3 years of experience in a similar role
Strong retail understanding and exposure, preferably in agency, luxury retail or beauty
Strong organisational and project-coordination skills
Able to manage several deliverables and timelines at once
Detail-oriented and client-centric
Strong interpersonal and communication skills

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Ebiz and Client Engagement Executive

About the role

What you'll do

Good to know

Requirements

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