Full-timeHotels & hospitality· Posted 9 Dec
Executive, Guest Service
CapitaLandFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
You will be part of the guest service team at a serviced residence, helping residents feel at home during their stay. The role reports to the Manager or Assistant Manager, Guest Service, and suits people who enjoy front-facing work and varied tasks. It is open to both experienced hospitality staff and fresh graduates with a hospitality-related qualification.
What you'll do
- Handle resident check-in and check-out
- Keep the Front Desk attended and assist residents there
- Issue apartment access key cards
- Respond to and anticipate residents' questions and needs
- Suggest nearby amenities and places of interest, and help arrange travel, tours and restaurant bookings
- Update residents' accounts, details and apartment availability in the system
