Full-timeHotels & hospitality· Posted 29 Aug
Executive, Guest Service
CapitaLandFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
You will support the Manager or Assistant Manager, Guest Service in running day-to-day guest service at a serviced residence, helping residents feel at home during their stay. This role suits someone with hospitality and supervisory background who enjoys coaching others and handling a mix of front desk and administrative duties.
What you'll do
- Help review standards against operating procedures and support preparation of operational reports for Management
- Promote teamwork and quality service within the team and coordinate with other departments
- Help manage smooth department operations, including delegating work, communicating goals and scheduling employees for full ground coverage
- Assist residents with check-in and check-out
- Ensure all residents are attended to at the Front Desk
