Full-timeHotels & hospitality· Posted 13 May
Executive, Guest Service
CapitaLandFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
You will be part of the guest service team at a serviced residence, helping residents feel at home during their stay. The role involves front desk duties and supporting the daily operations of the residence. It suits someone who enjoys interacting with people and providing attentive service.
What you'll do
- Help residents with check-in and check-out
- Attend to residents at the front desk
- Issue apartment access key cards
- Respond to and anticipate residents' questions and needs
- Suggest nearby amenities and places of interest, and help arrange travel, tours and restaurant bookings
- Manage resident accounts, information and apartment availability in the system
- Perform simple bookkeeping
- Make and confirm reservations
