Full-timeHotels & hospitality· Posted 6 Oct

Fitness Centre Assistant - Conrad Singapore Orchard

HiltonFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

TEOrchard Boulevard

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will join the hotels team at Conrad Singapore Orchard, helping run the health club so guests feel welcome and looked after. The role suits someone who enjoys guest contact, takes pride in keeping facilities clean and safe, and can handle both poolside supervision and front-of-house duties.

What you'll do

Know the products and services offered in the fitness centre and swimming pool
Issue towels, manage lockers and reduce loss of items

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Gather guest feedback and pass it to the Director of Guest Experience

Deliver efficient, friendly, consistent and personalised service to fitness centre guests

Keep team members and guests safe at all times

Maintain cleanliness of the gymnasium, changing rooms and pool area, including deck chairs, cabanas and umbrellas

Coordinate with the IRD team on the agreed pool service level, including serving ice water and towels on arrival

Keep the pool at the highest standard, working with external vendors for specialised cleaning equipment and expertise

Supervise swimmers at regular intervals, watch for distress and react immediately to emergencies

Perform pool rescue following set emergency procedures

Remind guests to follow pool rules and regulations when needed

Carry out regular inspections of the swimming pool and lifesaving equipment

Follow swimming pool SOPs, including surveillance procedures and emergency action plans

Good to know

Full-time role

Requirements

Previous experience in a similar service environment is an advantage
Relevant and valid qualifications or certifications for the role
Strong customer service orientation and ability to understand and respond to guest needs
Good interpersonal and communication skills with guests and colleagues
Willingness to learn product and service knowledge for the role
Ability to manage multiple tasks and work independently or in a team

Benefits

Travel perks including 110 nights of deeply discounted stays, with room rates as low as $40 USD per night through the Go Hilton travel program
Health and welfare benefits such as checkups, dental cleanings and new glasses through a variety of health plans

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Fitness Centre Assistant - Conrad Singapore Orchard

About the role

What you'll do

Good to know

Requirements

Benefits

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