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Start
Not stated
Work mode
On-site
Experience
Some experience
About the role
This role covers dining service across all outlets at NoMad Singapore, including restaurants, bars, in-room dining and events. You will take charge of service flow, guest engagement and day-to-day coordination, working closely with supervisors and managers. It suits someone with F&B experience who is comfortable in a fast-paced luxury setting and keen to grow into a leadership role.
What you'll do
Deliver personalised, detail-oriented service to guests
Own service sections and keep operations running smoothly
Coordinate with kitchen and bar teams for timely, accurate service
Support daily operations across restaurant, bar, banquets and in-room dining
Keep the service environment clean, organised and prepared
Carry out other reasonable duties assigned by the Restaurant Manager or Supervisor
Process billing accurately using POS systems
Handle cash, card transactions and settlements
Monitor service flow and help resolve issues during service
Prepare mise en place and ensure readiness for each service period
Maintain outlet cleanliness, organisation and equipment standards
Keep up-to-date knowledge of food, beverages, menus and preparation methods
Stay informed on menu changes, promotions and seasonal offerings
Guide team members during service to uphold standards
Help train junior team members and reinforce service techniques
Ensure service procedures are followed correctly and consistently
Create memorable dining experiences that match NoMad standards
Build rapport with guests and anticipate their needs
Give informed recommendations on menu items, beverages and pairings
Handle guest feedback, complaints and service recovery professionally
Support supervisors in leading the team during service
Act as a role model for service excellence and professionalism
Take part in training and development programmes
Suggest ideas to improve service quality and guest experience
Encourage teamwork, collaboration and a positive work environment
Follow hygiene, food safety and sanitation standards
Serve alcohol responsibly in line with regulations
Maintain high personal grooming and presentation standards
Follow health, safety and company policies and procedures
Keep the working environment safe and compliant
Good to know
Flexibility to work shifts, weekends and public holidays is required
Requirements
At least 1–3 years of experience in Food & Beverage operations, ideally in a luxury or lifestyle setting
Strong knowledge of food service, beverages and dining operations
Good communication and interpersonal skills
Experience with POS and electronic ordering systems
Knowledge of food hygiene and safety standards
Able to work in a fast-paced, dynamic environment
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