Full-timeTech & engineering· Posted 28 Sept

High-Level Control Manager (Baggage Handling System)

Changi Airport GroupFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Changi

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role oversees the High-Level Control system within Changi Airport's Baggage Handling System, keeping baggage processing smooth and on time. You will supervise contractors, drive improvements and ensure the system stays secure and highly available. It suits an experienced IT network and security professional who enjoys leading projects in a critical operations environment.

What you'll do

Supervise the BHS Operations and Maintenance contractor so the HLC system runs at optimal levels with high availability and cybersecurity compliance.
Study system data with analytics tools to spot risks and performance gaps, then develop improvement strategies.

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Lead trials and projects that upgrade the BHS HLC system using advanced technologies.

Troubleshoot network and software problems and investigate thoroughly to prevent repeats.

Manage end-of-service and end-of-life software and hardware, ensuring timely upgrades and replacements.

Define project requirements, procure resources and run system innovation and improvement projects, including Site Acceptance Testing.

Put the Business Continuity Plan into action when BHS failures occur, minimising disruption.

Work with BHS O&M contractors and cybersecurity consultants to meet cybersecurity regulations and the Cybersecurity Code of Practice.

Maintain ISO 27001 and Critical IT Infrastructure Code of Practice compliance, including annual vulnerability assessments and risk management.

Build strong relationships with authorities, external agencies, consultants, vendors and Changi Airport Group stakeholders.

Good to know

Based in Singapore.

Requirements

Degree in Computer Science or a related field
At least 5 years managing enterprise-level IT networks
Relevant certification such as Cisco Certified Network Professional (CCNP)
Expertise in IT network infrastructure and security solutions
Strong knowledge of network protocols (TCP/IP, DNS, DHCP) and computer hardware systems
Proficiency with network monitoring tools and project management

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Changi Airport Group

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High-Level Control Manager (Baggage Handling System)

About the role

What you'll do

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Requirements

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