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Full-time Hotels & hospitality · Posted 10 Jun
Hostess - NoMad Singapore H Hilton From company site
Salary
Not stated by the company
Start Not stated
Work mode On-site
Experience Some experience About the role You will be the first and last point of contact for diners at NoMad Singapore's restaurant and bar venues, setting the tone for a luxury hospitality experience. The role centres on greeting guests, coordinating seating and reservations, and keeping service flowing smoothly during busy periods. It suits someone warm, composed and detail-oriented who enjoys making people feel looked after.
What you'll do Greet guests on arrival and departure, creating a strong first and final impression Handle reservations, seating plans and table assignments Walk guests to their tables and explain the restaurant's concepts, menus and dining experiences Keep up to date with menus, drinks, promotions and special events Note dietary needs and pass guest preferences to service and kitchen teams Know someone for this? Share it
Hostess - NoMad Singapore job at Hilton, Singapore | WorkJio
Help guests with coats, bags and personal items
Respond to guest questions and offer recommendations
Manage waiting lists and guest flow at peak times
Keep the reception and waiting areas clean, tidy and well presented
Help with opening and closing procedures
Assist service and bar colleagues when operations require it
Carry out other reasonable duties assigned by management
Provide warm, personal hospitality to every guest
Anticipate what guests need and offer help proactively
Deal with guest concerns and complaints calmly and professionally
Make sure guests receive attentive, seamless service throughout their visit
Maintain strong knowledge of all restaurant concepts and hotel outlets
Promote NoMad dining venues, promotions and experiences to guests
Monitor guest satisfaction and follow up during service
Keep reception, buffet and dining areas clean, organised and presentable
Follow food safety, hygiene and sanitation standards
Keep reservation records and guest preferences accurate
Ensure menus, signage and restaurant materials are current and well displayed
Take part in daily briefings and operational meetings
Keep service standards and procedures consistent
Work with service, bar, culinary and management teams for smooth operations
Build positive, professional relationships across departments
Support colleagues during busy periods and special events
Join training sessions and ongoing learning opportunities
Suggest ideas to improve guest satisfaction and operational efficiency
Follow hotel health, safety and security procedures
Maintain excellent grooming and hygiene
Work safely and healthily at all times
Report accidents, incidents or unsafe conditions to management promptly Good to know Full-time role Shifts include weekends and public holidays Training sessions and continuous learning opportunities are provided Requirements Previous hospitality, restaurant hosting or guest service experience preferred Strong communication and interpersonal skills Friendly, outgoing and service-oriented Able to multitask and stay calm under pressure Good organisational and coordination skills Excellent spoken English Benefits Training sessions and continuous learning opportunities Apply on the company website
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