Full-timeTech & engineering· Posted 24 Sept

Information Technology - End User Computing (EUC) Engineer

Singapore AirlinesFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will be part of the IT Infrastructure team at SIA Group, focusing on transforming end-user computing through AI and automation to keep systems secure and efficient. This role suits an experienced EUC or IT infrastructure engineer who enjoys project delivery, Microsoft administration and modern device management.

What you'll do

Work with internal teams and external vendors to deliver EUC projects on schedule and within budget
Bring in AI and automation tools to simplify workflows, boost efficiency and cut manual work
Administer, maintain and support Microsoft technologies such as Entra, Intune and O365 for performance and security

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Build and run automated workflows for user provisioning, patch management, software distribution and compliance monitoring

Manage end-user devices including laptops, smartphones and tablets, keeping them secure, compliant and current

Apply automation to updates, security patches and compliance checks to reduce manual effort

Troubleshoot end-user computing issues using AI-powered diagnostic tools to limit downtime and improve user experience

Use predictive analytics and machine learning models to spot and resolve potential problems early

Produce and maintain technical documentation, user guides and training materials with AI-based knowledge management systems

Keep documentation accurate and consistent using AI-powered tools

Coordinate with IT colleagues and other departments to ensure smooth IT service delivery

Communicate and collaborate effectively to meet shared objectives

Track emerging technologies in AI and automation and assess how they can improve IT operations

Promote the use of AI and machine learning to deliver innovative IT solutions

Good to know

Based in Singapore

Requirements

Bachelor's degree in Information Technology, Computer Science or a related field
At least 3 years of hands-on experience as an EUC Engineer or in a similar IT Infrastructure role
Strong troubleshooting skills for complex technical issues
Familiarity with Networking, Virtual Desktop Infrastructure (VDI), AWS Cloud and Information Security
Advanced proficiency in Microsoft technologies including Entra, O365 and Intune
Excellent oral and written communication skills, able to explain technical concepts to non-technical stakeholders

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Singapore Airlines

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Information Technology - End User Computing (EUC) Engineer

About the role

What you'll do

Good to know

Requirements

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