InternshipHotels & hospitality· Posted 8 Sept
Intern, Hotel Concierge
Marina Bay SandsFrom company site
Salary
Not stated by the company
When
To be confirmed
Where
CCDTBayfrontMarina Bay Sands, Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
Join the concierge team at Marina Bay Sands, where you will handle guest requests and ticketing matters while working closely with Guest Services and other departments. This role suits a detail-oriented student who enjoys interacting with guests and is keen to learn about Singapore's attractions.
What you'll do
- Register guests in the property management system and update their folio details
- Answer guest questions about tourist information and the local community
- Process concierge and ticketing requests
- Operate the FCS system, property management system and ALICE Concierge
- Follow manual procedures when the property management system is down
- Watch lobby activity and report anything suspicious to the concierge supervisors or security
- Coordinate with other departments to keep guest experiences smooth
- Recommend local events and attractions to enhance guests' stays
- Follow workplace safety guidelines
- Help the Guest Services team with desk operations when needed
Good to know
- Full-time internship at Marina Bay Sands, Singapore
Requirements
- Currently a full-time matriculated student pursuing a Diploma in Hospitality Operations or a related discipline
- Internship must count towards school graduation requirements
- Excellent guest relations and communication skills
- Strong attention to detail and customer service skills
- Keen to learn about tourist information in Singapore
- Able to work with minimal supervision
Apply on the company website
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Listing ID 4803·
Marina Bay Sands
