InternshipOperations & management· Posted 4 Sept
Intern, Support Operations, Merchants
GrabFrom company site
Salary
Not stated by the company
When
To be confirmed
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
Join the Commercial team that grows Grab's business in Singapore through close work with F&B, Enterprise Retail and FMCG merchant accounts. This internship supports the merchant-facing products and commercial operations side of the business, turning business needs into practical solutions. It suits a business student who enjoys project work, process improvement and data analysis.
What you'll do
- Assist and lead small end-to-end operational projects, from defining the problem and mapping processes through to rollout and post-launch monitoring
- Document, visualise and refine operational workflows, merchant onboarding flows and support processes
- Partner with Account Managers, Leads and teams such as Product, Payments and Support to prepare operational readiness for new merchant-facing products, commercial policies and payouts or commissions
