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Experience
Experienced
About the role
Love, Bonito is a Southeast Asian womenswear brand with over 20 stores across Asia and a strong online presence. This role sits within the wholesale and franchise business, reporting to the VP of Business Development, and suits someone with a retail or merchandising background who enjoys building systems and working closely with partners. The position is based in Singapore and involves regular travel.
What you'll do
Serve as the main contact for partners on order queries, operations and marketing matters
Help partners carry out agreed marketing plans by coordinating with internal Marketing on assets, campaign plans and timing
Run quarterly buying sessions with partners, including curating styles, preparing buy sheets and ensuring orders are placed
Lead monthly business reviews using performance dashboards and data insights
Own partner P&Ls, including annual budgets and quarterly sales plans
Oversee partner onboarding from account setup through store launch and post-launch support
Manage store opening timelines, including capex, store design coordination and first-buy ordering, as well as new online channel launches such as TikTok Shop and the local website
Coordinate with Retail Design on store build and design execution, acting as the commercial liaison to meet partner requirements and timelines
Prepare cross-functional project briefings to align stakeholders on new store or market opportunities
Run market-entry pilots to test and operationalize new or unproven markets
Manage the master timeline for seasonal collection launches, covering line sheets, buying, campaign sharing, product education, shipping and launch
Develop, document and implement SOPs across departments
Build and maintain the operations manual for consistent execution across markets
Build and maintain consolidated performance dashboards, using data to spot operational bottlenecks and efficiency opportunities
Handle admin processes such as P&Ls, invoicing and contract milestones
Good to know
Willingness to travel up to 20% for market visits, partner meetings and store openings
Requirements
At least 6 years of experience in retail or wholesale operations, buying, merchandising, or franchise/partner management in a fast-paced environment
Strong merchandising instinct with hands-on experience curating assortments, running buying sessions, and balancing brand vision with partner appetite and sell-through potential
Process-oriented mindset with a proven ability to build SOPs, operations manuals and scalable systems from scratch
Experience with inventory management, retail supply chain, or partner/franchise enablement
Comfortable owning P&Ls, budgets and quarterly sales plans, with data-driven decision-making
Excellent cross-functional stakeholder management, able to align Merchandising, VM, Marketing, PMO/Retail Design and IT/Ops around shared timelines and priorities
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