Full-timeHotels & hospitality· Posted 6 Apr

lyf Guard

CapitaLandFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

EWDTBugis

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

Join the team at lyf Bugis Singapore as a Guest Service Executive, a role that blends front desk duties with community building. You will be the main point of contact for residents, helping them settle in and connecting them with the local area and each other. This suits someone who enjoys meeting people, is comfortable handling practical tasks, and wants to help create a welcoming social atmosphere.

What you'll do

Assist residents with check-in through the mobile app or kiosk

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Encourage members to download the DiscoverASR app and explore the lyf community

Show residents how to use app features such as the mobile key, messaging lyf Guards, and making ancillary purchases

Handle guest queries and facilitate communication and requests

Monitor room availability using the property management system

Ensure processes follow corporate guidelines

Perform book-keeping activities when needed

Help housekeeping with regular rounds to keep the property, especially social spaces, clean

Handle walk-ins, emails, and phone inquiries

Carry out light housekeeping and engineering duties, and liaise with outsourced contractors for cleaning and maintenance

Note guest preferences and manage their profiles

Support the Ambassador of Buzz in curating an event calendar and running community initiatives

Interact with guests to gather feedback that improves their stay

Good to know

You will report to the Senior (GSAM) or Chief lyf Guard (GSM)
Flexible benefits with comprehensive medical coverage for self and family
Training and development opportunities
Subsidised rates at Ascott serviced residences
Strong advocate of staff volunteerism
Wellness programmes

Benefits

Flexible benefits with comprehensive medical coverage for self and family
Training and development opportunities
Subsidised rates at Ascott serviced residences
Strong advocate of staff volunteerism
Wellness programmes

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CapitaLand

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lyf Guard

About the role

What you'll do

Good to know

Benefits

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