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Experience
Experienced
About the role
This role sits within the account management team and focuses on growing key client accounts while turning data into commercial strategy. You will work closely with the Singapore Country Manager and colleagues across marketing, product, digital, services, finance and operations. It suits someone with a consulting, analytics or client-facing commercial background who enjoys both numbers and relationship building.
What you'll do
Prepare account plans and help develop and carry out account strategies
Spot ways to grow existing client relationships and bring in incremental business
Build customised pitches, business propositions and proposals using client needs and data insights
Support onboarding of new clients and activation of new products, services and joint marketing efforts
Own and coordinate activities in execution plans to ensure timely delivery and client satisfaction
Work with clients and internal teams to understand needs and turn them into commercially relevant solutions
Support overall client servicing and contribute to strong client satisfaction
Use business, financial and marketing analytics to find performance drivers, trends, gaps and growth opportunities
Turn analytical findings into clear insights for the Country Manager, Account Managers, clients and other stakeholders
Use insights to shape product, account, client and market strategies
Develop data-driven business propositions supporting client objectives and company priorities
Analyse the commercial impact of programmes and initiatives on business performance
Monitor business performance and recommend corrective actions or new opportunities
Combine information from multiple sources to support strategic planning and decision-making
Partner with the Country Manager on business analysis, market insights, strategic planning and market priorities
Collaborate with cross-functional teams to deliver client and business initiatives
Work with internal business partners to understand their needs and translate them into focused analytical and execution plans
Take part in client, account and market planning processes
Keep analytical work and business development activities aligned with company objectives and client requirements
Take ownership of deliverables and maintain high quality across all work
Good to know
Full-time role based in Singapore
Advanced degree is advantageous
Prior experience in banking, payments, financial services or a client-facing commercial environment is preferred
Prior experience in consulting and strategy planning is preferred
Requirements
Bachelor's degree in Business, Economics, Finance, Engineering, Technology, Marketing, Statistics or a related discipline
Experience in business development, account management, business analytics, consulting, client service or a related field
Strong analytical capabilities, commercial acumen and strategic planning skills
Able to translate complex business and analytical information into clear presentations and actionable recommendations
Experience developing account plans, business propositions, client proposals or market strategies
Track record of executing initiatives and projects to achieve business outcomes
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