Full-timeTech & engineering· Posted 1 Oct

Manager/Senior Manager, Digital Platform Optimisation (DX2)

Singapore Public ServiceFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

EWCCPaya LebarPaya Lebar Quarter 2

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role focuses on improving digital portals and digital engagement for a government agency, helping Singaporeans plan their lifelong learning. You will work with development teams and stakeholders to deliver better user outcomes through product strategy and data insights. It suits someone with product management or UX experience who enjoys both strategy and hands-on technical work.

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What you'll do

Help build the product roadmap and prioritise initiatives based on user needs, business goals, and technical feasibility
Define and track product success metrics such as user engagement, conversion funnels, and retention to guide decisions
Work with the development team to review front-end tech stack and assess code quality for portal performance and maintainability
Propose and validate feature enhancements using UX assessments, user research, and usability testing
Collaborate with internal and external project managers and stakeholders to deliver improvements in a structured, iterative way
Create simple design prototypes to support communication and alignment of proposed enhancements (a plus)

Requirements

At least 3 years of experience in digital product management, business analysis, UX/UI design, and/or web development
Experience as a product owner or business owner in cross-functional agile teams, driving a product from ideation to delivery
Strong ability to define product vision, manage a backlog, and make prioritisation decisions balancing user value, business impact, and technical constraints
Proficient in analysing qualitative and quantitative data to surface actionable insights and measure product outcomes
Working knowledge of front-end programming languages and frameworks, able to engage in code reviews and technical discussions
Ability to take a user-centric approach in product audit and roadmap development

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Manager/Senior Manager, Digital Platform Optimisation (DX2)

About the role

What you'll do

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