ContractTech & engineering· Posted 1 Oct

Manager/Senior Manager, Product Owner (Job Matching) (DX1)

Singapore Public ServiceFrom company site

Salary

Not stated by the company

When

To be confirmed

Where

EWCCPaya LebarPaya Lebar Quarter - PLQ 2

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role leads the transformation of a job matching portal, working alongside other Product Owners in the cluster to reshape how people and jobseekers approach their career journeys. You will drive product decisions that affect Singaporeans' job search and career health while meeting government policy and strategic needs. It suits an experienced product professional who is comfortable with agile delivery, data-informed decisions and cross-agency collaboration.

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What you'll do

Shape product vision and roadmaps using data, balancing quick wins against longer-term goals
Turn complex business needs into achievable product milestones
Prioritise features and plan roadmaps using data-driven decision making
Track product metrics, success indicators and OKRs
Guide digital and development teams through backlog management and sprint planning
Facilitate cross-functional and development teams and resolve team conflicts quickly
Foster collaboration across multi-disciplinary teams so project direction stays aligned
Work with diverse squads to create intuitive user experiences
Apply behavioural science to improve user engagement and behaviours
Turn user research into product decisions and practical feature improvements
Design and run user-engagement strategies with marketing and lead-gen teams
Use analytics tools such as GA4 and clickstream data to measure and optimise product performance
Run A/B tests and experiments to validate product decisions and share findings
Use user feedback and data to guide prioritisation and resource allocation
Manage relationships with internal teams, government agencies and external partners
Investigate and resolve sensitive complaints
Use customer feedback and complaints to drive product improvements
Ensure products align with government policy while keeping a good user experience
Initiate product experiments, including relevant GenAI use cases
Design and execute experiments that validate hypotheses and explore innovative solutions
Evaluate experiment success using OKR tracking indicators

Requirements

Experience developing agile product roadmaps that balance user needs, technical constraints and business objectives
Experience creating and refining user stories with clear acceptance criteria
Experience conducting user research and usability testing to validate product decisions
Experience leading agile teams through product development cycles, prioritising features and managing backlogs
Experience collaborating with stakeholders across government agencies to align product direction with policy
Experience analysing user behaviour data and feedback to make evidence-based product decisions

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Manager/Senior Manager, Product Owner (Job Matching) (DX1)

About the role

What you'll do

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