MastercardFrom company site
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You will manage the technology and operational relationship with assigned Mastercard customers, acting as the main point of contact for technical, system and operational matters. You will lead customer onboarding, technical implementations, readiness assessments, release coordination and incident management. You will work with account management, product, operations and market teams to prioritise initiatives and resolve issues. You will also maintain process documentation, support training and knowledge transfer, and provide updates to internal stakeholders.
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