Full-timeCustomer service· Posted 1 Oct

Membership Officer, Park Operations

Mandai Wildlife GroupFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Mandai

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will be part of the Park Operations team at Mandai Wildlife Group, serving visitors at the Membership Services Counter within the wildlife parks. This role suits someone who enjoys front-line customer contact, is organised, and can keep up with a busy environment.

What you'll do

Run the Membership Services Counter as the officer on duty
Carry out day-to-day membership operational tasks
Process membership applications following company processes and procedures
Handle membership enquiries, feedback and requests received onsite, by phone and by email
Help ensure enough supplies and stationery for daily operations, such as application forms, cards and gifts
Follow Membership Standard Operating Procedures at all times
Take on other relevant duties as assigned

Good to know

Must be able to work weekends and public holidays

Requirements

NITEC, Higher NITEC or Diploma in Hospitality & Tourism
Good written and verbal communication skills
Dynamic team player with a positive attitude
Customer service experience is an advantage
Self-motivated, resourceful, customer-oriented and meticulous
Able to multi-task and meet tight deadlines in a fast-paced environment

No degree needed

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Listing ID 3373·

Mandai Wildlife Group

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Membership Officer, Park Operations

About the role

What you'll do

Good to know

Requirements

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