Full-timeHealthcare & care· Posted 5 Sept
National Mental Health Helpline Counsellor
NHG HealthFrom company site
Salary
Not stated by the company
When
24/7 rotating shifts including weekends and public holidays
Where
Tampines
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
This role sits within a mental health call centre, where you will respond to calls and webchats from the public. You will assess callers' needs, offer information and resources, and provide brief support where needed. It suits someone with a caring approach who is comfortable working in a fast-paced helpline setting.
What you'll do
- Answer enquiries by phone and webchat
- Share mental health information and resources suited to each caller's needs
