Full-timeTech & engineering· Posted 18 Sept

Network Engineer

StarHubFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role supports enterprise customers by keeping their networks stable, secure and efficient. You will work in a Day 2 operations team providing Level 2 technical support, mainly on Huawei NCE Campus and other networking and security platforms. It suits an experienced network operations engineer who is comfortable with incident handling, change work and cross-team collaboration.

What you'll do

Provide Level 2 support for Huawei NCE Campus and other enterprise networking platforms.
Resolve incidents promptly and restore service for customer environments, with clear diagnostics and escalation when needed.
Carry out root-cause analysis, apply corrective actions and suggest preventive measures to reduce repeat issues.
Keep network configurations, operational records and technical documentation accurate.

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Work with Day 1, cybersecurity, service management and project teams for smooth delivery and handovers.

Troubleshoot and fix network incidents across switching, routing, wireless, access control and firewall environments.

Perform configuration updates, firmware upgrades and planned maintenance following approved procedures and change controls.

Run periodic health checks, monitoring and performance analysis to spot and address potential service disruptions.

Support integration and interoperability testing with other network platforms and products when required.

Prepare technical reports, update service tickets, maintain operational records and contribute to service reviews and operational meetings.

Good to know

Location: Singapore.

Requirements

At least 5 years in network operations, managed services or medium-sized campus/enterprise networks
Strong working knowledge of Huawei NCE Campus with hands-on incident, change and operations support
Working knowledge of LAN, WAN, WLAN, IP addressing, VLANs, switching, routing, network access control and enterprise connectivity troubleshooting
Hands-on exposure to Aruba, Cisco Meraki, Palo Alto or Fortinet is strongly preferred
Able to do structured troubleshooting, log and evidence collection, root-cause analysis and escalation to vendors or higher-level teams
Experience with firmware upgrades, configuration changes, preventive maintenance and operational change procedures

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Network Engineer

About the role

What you'll do

Good to know

Requirements

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