Full-timeOperations & management· Posted 18 Feb

Officer : Operations Support (Hybrid)

CitiFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role supports banking operations by handling complex issues independently and keeping system parameters accurate. You will work with product managers, AML compliance, operations teams, technology and external vendors on process controls and system improvements. It suits someone with strong analytical skills who can juggle multiple tasks under tight deadlines.

What you'll do

Act as subject matter expert for banking systems covering liabilities platforms and single demographics.
Run due diligence checks on parameter maintenance and ensure strong controls are followed.
Investigate customer issues arising from the supported functions.
Review and approve Archer requests.
Identify process gaps and improvements to raise efficiency and control effectiveness.
Take part in system enhancements, COB testing, audits, MCA and project testing and implementation.
Work towards optimum productivity and accuracy.

Good to know

Hybrid working arrangement.

Requirements

University graduate
At least 5 years of relevant experience in project, system support and checker roles
Ability to work independently and multitask under tight deadlines
Strong communication, analytical and problem-solving skills
Good interpersonal communication and presentation skills
Positive attitude and able to adapt to change quickly

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Listing ID 3760·

Citi

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Officer : Operations Support (Hybrid)

About the role

What you'll do

Good to know

Requirements

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