Full-timeHealthcare & care· Posted 10 Sept

Patient Service Assistant (BMU-ES) (3 rotating shifts)

NHG HealthFrom company site

Salary

Not stated by the company

When

3 rotating shifts: 7am–2.45pm, 1.45pm–9.30pm, 9pm–7.30am; long shifts 7am–7pm or 9am–9pm

Where

NEBuangkokBuangkok Green Medical Park

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will support the Bed Management Unit and Emergency Services at the Institute of Mental Health with front-line counter work and back-end operations. The role suits someone service-oriented who is comfortable with administrative duties and shift work in a hospital setting.

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What you'll do

Handle patient registration, financial counselling, billing and appointment scheduling at the counter.
Track bed availability and assign beds for admissions based on patient needs and acuity.
Build strong working relationships with nursing teams and other stakeholders to resolve bed assignment issues.
Provide operational and logistical support to the department, including purchasing and maintaining office inventory.

Good to know

Three rotating shifts: 7am–2.45pm, 1.45pm–9.30pm, and 9pm–7.30am the next day.
Long shifts of 7am–7pm or 9am–9pm may be scheduled.
If no night shift is scheduled in a week, one long shift will be assigned to meet weekly working hours.
Night shifts are about 10 hours.

Requirements

Service-oriented, confident and passionate about helping others
Strong interpersonal, communication and negotiation skills
Strong logical and problem-solving skills, able to make decisions under pressure
Positive service delivery and teamwork
Meticulous and adaptable
Diploma holder or GCE 'O' Level

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Patient Service Assistant (BMU-ES) (3 rotating shifts)

About the role

What you'll do

Good to know

Requirements

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