Full-timeHealthcare & care· Posted 26 Sept

Patient Service Associate (Diagnostic Radiology)

NHG HealthFrom company site

Salary

Not stated by the company

When

Mondays–Fridays, alternate Saturdays (half-day), rostered Sundays approximately once every six weeks; staggered office h

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will join the Diagnostic Radiology team at Tan Tock Seng Hospital, acting as a key point of contact for patients and their families. The role suits someone friendly and adaptable who enjoys helping people and can keep things running smoothly in a busy clinical setting.

What you'll do

Give warm, professional and empathetic frontline service to patients and their families

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Help with patient registration, appointment scheduling and related administrative tasks

Collect payments and handle financial transactions accurately

Maintain and update patient information and records with accuracy and confidentiality

Provide financial counselling and explain payment and financing options where needed

Answer patient enquiries and offer appropriate information or help

Work with clinical and administrative teams to keep patient flow smooth and the experience positive

Carry out other administrative and operational duties as required

Good to know

Mondays to Fridays, alternate Saturdays (half-day), and rostered Sundays about once every six weeks
Staggered office hours depending on operational needs
Training will be provided

Requirements

Diploma in any discipline, GCE 'A'/'O' Levels, Higher NITEC in Business Studies, or NITEC in Service Skills
Strong interpersonal and communication skills with a service-oriented mindset
Comfortable multitasking in a fast-paced, people-centred environment
Friendly, adaptable and a good team player
Basic proficiency in computer applications
Able to work Mondays to Fridays, alternate Saturdays (half-day), and rostered Sundays about once every six weeks

Benefits

Training will be provided

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NHG Health

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Patient Service Associate (Diagnostic Radiology)

About the role

What you'll do

Good to know

Requirements

Benefits

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