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Provide service excellence to patients, caregivers and colleagues in a neuroscience clinic. Prepare the clinic for daily operations and ensure proper handover at the end of each session. Assist doctors and act as chaperone during in-clinic consultations and teleconsultations, including translation support when needed. Handle counter duties such as registration and billing, follow up on administrative tasks, attend to enquiries by phone, email and in person, and provide financial counselling on available schemes.
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