Full-timeTech & engineering· Posted 30 Sept

Product Manager, Enterprise Platforms ( Digital Products)

Singapore Public ServiceFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

NSEWJurong EastJTC Summit

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits in JTC's Digital Transformation Division, which drives digitalisation of business operations across planning, development, estate management and enterprise services. You will own digital products and platform services end to end, working with business stakeholders, users, architects, engineers and vendors. It suits someone with a strong product and delivery background who is comfortable managing both internal teams and external suppliers.

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What you'll do

Partner with business stakeholders to understand operational needs, challenges and improvement opportunities
Define and maintain product vision, roadmap, priorities and release plans aligned to business objectives
Translate business requirements into product backlogs and delivery outcomes
Drive product adoption, benefits realisation and continuous improvement
Facilitate workshops, gather user feedback and validate solutions with end users
Monitor product performance, user satisfaction and business outcomes using data and operational metrics
Identify opportunities to use data, automation, analytics and emerging technologies to improve service delivery and efficiency
Act as key point of contact between business stakeholders and delivery teams
Coordinate delivery activities across internal teams and external vendors
Track project milestones, risks, issues, dependencies and release schedules
Support procurement, contract administration and vendor performance management
Ensure timely delivery of enhancements, fixes and new capabilities
Facilitate stakeholder discussions and decision-making to resolve delivery issues
Support transition of implemented solutions into operational support
Support budget planning, forecasting, expenditure monitoring and audits for assigned products
Ensure compliance with governance, cybersecurity and technology standards
Manage risks and support audit, compliance and operational readiness activities
Work with enterprise architects and platform teams to align with approved technology principles and standards
Contribute to annual workplans and product investment proposals

Requirements

Background in IT, Computer Science, Engineering, Business, Business Analytics or a related discipline
At least 5 years of experience in product management, business analysis, digital transformation, enterprise applications, project delivery or platform management
Experience working with business stakeholders, delivery teams and vendors across the solution lifecycle
Strong stakeholder engagement, communication and facilitation skills
Able to translate business needs into practical digital solutions
Experience managing product backlogs, requirements, priorities and releases

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Product Manager, Enterprise Platforms ( Digital Products)

About the role

What you'll do

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Requirements

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